Seek Improvement in Innovation, Keep Customer Satisfied
Carrying forward the service philosophy to "Caring for our clients with sincerity, creating our value with quality" and the service tenet to "Seek Improvement in Innovation, Keep Customer Satisfied”, Chint-Egemac has established a strong customer service and after-sales team to guarantee a 24/7 technical support to our customers and clients. Furthermore, we adopt a three-level (A, B and C) mode for customer information management and will follow up and call back on a regular basis to ensure efficient information processing.
Complaints and Suggestions
One-stop solution providing
Enginneer on-site guidance within 48 hours
Customer demand response within 24 hours
Technical Service & After-sales team
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